8 general skills or competencies (Job family competencies) for Top Total Quality Executive
Skill definition-Implementing change by transforming our organization's goals, processes, or technologies to ensure business growth and success.
Level 1 Behaviors
(General Familiarity)
Describes the change management basic principles and concepts.
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Level 2 Behaviors
(Light Experience)
Assists in the implementation of change management to identify process gaps.
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Level 3 Behaviors
(Moderate Experience)
Communicates procedural changes to prevent substantial delays in implementation.
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Level 4 Behaviors
(Extensive Experience)
Evaluates significant change activities to prevent crises and unfavorable events.
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Level 5 Behaviors
(Mastery)
Constructs a plan to provide strategic change management throughout the development lifecycle.
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Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Follows Kaizen practices focusing on continuous improvement throughout all aspects of the production area.
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Level 2 Behaviors
(Light Experience)
Tracks root causes of issues and problems to develop appropriate solutions and responses using the Kaizen approach.
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Level 3 Behaviors
(Moderate Experience)
Works with the management for effective execution of Kaizen opportunities.
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Level 4 Behaviors
(Extensive Experience)
Provides Lean training and leadership on Kaizen events across all levels of our business.
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Level 5 Behaviors
(Mastery)
Mentors production staff on lean manufacturing and Kaizen principles to ensure proper application of practices.
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11 soft skills or competencies (core competencies) for Top Total Quality Executive
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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Summary of Top Total Quality Executive skills and competencies
There are 0 hard skills for Top Total Quality Executive.
8 general skills for Top Total Quality Executive, Change Management, KaiZen, Lean Management, etc.
11 soft skills for Top Total Quality Executive, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Top Total Quality Executive, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.